Intelligent Document Processing
Add context to unstructured data through AI-powered data extraction and classification. Route and handle exceptions with human-in-the-loop. Automate business processes to increase efficiency and productivity.
Iron Mountain InSight Digital Experience Platform
Access information from a unified, automated, secure platform
InSight DXP
Transform data into intelligence and ignite productivity
Turn digital and physical information into a competitive advantage with Iron Mountain InSight® DXP. The scalable, modular AI-powered data platform governs information intelligently and compliantly, streamlines manual document and data processes, and unlocks actionable insights from unstructured data.
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InSight DXP Capabilities
Empower intelligent decision-making for digital and physical information throughout its lifecycle. Strengthen the records and information management capabilities lacking in your existing environment via pre-built connectors, workflows, document types, metadata, retention rules, and AI prompts. The platform utilises the latest advances in AI, including generative and agentic AI, to enable rapid document understanding and intelligent decision-making from unstructured data. Specialised AI agents quickly deliver relevant information and insights —including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders.
Content Management
Get a single-pane-of-glass view of your digital and physical content. With Intelligent Document Processing, automate manual or paper-based processes to transform your business.
Information Governance
Mitigate risk and avoid costly fines through information governance best practices and tools. Apply records retention and data privacy policies through an available integration with the Iron Mountain Policy Centre solution, which helps you know your obligations and show compliance.
Awards and recognition
1 Source: The Total Economic Impact™ Of Iron Mountain InSight, a commission study conducted by Forrester Consulting, September 2023
Iron Mountain InSight DXP’s generative AI integration with content management has the potential to provide us with enhanced visibility into our assets, allowing us to make quicker and easier business decisions
From 2024 to 2025, Iron Mountain has made great strides in the Capture and IDP market. Last year, its InSight IDP platform showed a strong framework and potential to impact the market. In 2025, Iron Mountain added proprietary machine learning to complement leading-edge partner technologies for document recognition.
As a trusted partner of Iron Mountain, we are excited about Iron Mountain InSight® DXP. The integration of intelligent document processing and AI-powered tools will empower our clients to transform their information management strategies. We look forward to collaborating with Iron Mountain to help our customers achieve their digital transformation goals.
Iron Mountain’s ability to help its customers build models and secure data within Large Language Models (LLMs) with low-code tools can change the way organisations access and monetise documents, both digital and physical
What’s standing in the way of digital transformation?
Organisations are driving to create a differentiated customer experience, but it’s difficult to do that when you can’t easily access information. Disparate systems, legacy applications, and paper-based manual processes obstruct automation, obscure data-driven insights, reduce employee resources, and complicate compliance reporting.
Digital transformation is daunting, but critical
- 90%
of organisations say it’s challenging to make data available in a consistent format
IDG - 94%
of annual compliance costs come from the labour-intensity of document and data management
NBER - 90%
of workers say automation solutions increase their productivity
Harvard Business Review
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