Iron Mountain offers a suite of information lifecycle management solutions for insurance companies

Insurance Records And Information Management Solutions

Find information when you need it

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Compliant records management insurers can trust

Safely manage your information with a solution insurers trust

The information explosion is real. Every day more customer data, new claims and detailed financial information enters your business. Not to mention emails, medical reports and transcripts. Managing it all safely and consistently is a never-ending challenge.

Meeting your needs

In the insurance industry, information is the life blood of the business. From agents in the field and underwriting to claims, legal and regulatory requirements, your ability to secure, monitor, access, and dispose of information all have an impact on your success.

Find information when you need it

Regulators are a natural part of the insurance business. If you operate in multiple geographies, hardly a day goes by when a regulator doesn’t assess your programme. Your ability to access your information can be the key to expediting reviews and navigating changing EU data protections laws, such as the General Data Protection Regulation (GDPR). Iron Mountain’s Information Maps allows insurers to locate information across the enterprise.


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Iron Mountain has assisted other insurers with reducing their combined physical records by up to 28% over a five year period.
Thomas HübnerHead of Applications Management, Swiss Life
Our specialists audited the Iron Mountain facilities, including processes, security, and fire protection arrangements. Iron Mountain satisfied all our requirements and tabled a cost-effective proposal.
Raphael LamskemperHead of Document Logistics, Germany, Zurich Service GMBH

Reliable access to information wherever it resides

Don't let your information management program be an afterthought

Our proven Inventory Governance solution helps analyze your acquired physical and electronic data so you can identify what records should be destroyed or retained. We can also help you target redundant applications so you're not running two disparate information programs after the merger. By mapping your program and applying consistent retention policies to enable defensible destruction, you can bring the acquired program up to speed quickly.

Outsource the management of your legacy records without sacrificing access or control

Many insurers store records in-house, either in a centralized or decentralized location (within lines of business), but this approach can add risk to your business. The decision to outsource elements of your records and information management program does not mean giving up control or timely access to your vital information. Iron Mountain's leading Records Management solution provides insurers with a reliable, compliant, effective process for storing records in a secure vault location, controlling access to records, tracking records, and providing defensible destruction capabilities for records eligible for destruction.

Simplify the flow of insurance information

We make it easy to get started.

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Why work with Iron Mountain?

Why Iron Mountain ?

  • One Partner - to protect, preserve and manage your information throughout its lifecycle
  • Global Reach - addressing your needs consistently around the world
  • Proven Solutions - supporting customer needs for 65 years

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