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As banks move away from paper-based processing towards more efficient branch environments, quick and secure access to holistic customer information elevates your customers’ branch experience while reducing business risk. Iron Mountain’s Digital Bank solution is a comprehensive suite of services transforming your paperless branch journey.
Iron Mountain Digital Bank solution is a comprehensive suite of optional services transforming your branch operations for efficiency, compliance and a better customer experience.
We’ll scan, classify, index and quality-check the scanned images. You can digitally search and easily find your scanned physical documents and digital records. The information is stored in a secure central software as a service (SaaS) information management and content services platform.
Paper customer records created and stored in the bank branch can pose significant business risk resulting in:
Provide controlled digital access and transparency into your heavily-regulated customer files. Your customer’s sensitive data is securely protected ensuring security, privacy and compliance with your policies.
We addressed an audit finding on the branch's governance of client documents. Based on client classification and record retention schedules, we determined and executed a store vs destroy strategy.
Optimize your costly branch footprint. We efficiently digitize physical customer and operational documents - eliminating the need for onsite filing cabinets. You can make better use of your branch space and have secure data access anywhere.
We provided rapid and accurate indexing of critical customer data that freed up branch space by eliminating stored branch boxes. They achieved a secure chain of custody with scanned and indexed digital files in an electronic repository. The right documents were then put in long term storage for compliance requirements.
Impact the branch experience by providing your bank staff a fast 360-degree view of all customer data and operations files - the centralized information enhances visibility and access.
We eliminated legacy files within the branches by digitizing and providing visibility into key files. As a result, their customers can receive better service. Based on classification and record retention schedules provided, we stored information they needed and securely destroyed the rest.
We support legacy and net-new file processes to accelerate your journey.
Learn more about Iron Mountain.