Workflow Automation
Workflow Automation
Workflow Automation
Streamline Your Workflows
Many organizations still rely on manual systems and processes to manage their organizational workflows. These manual, document-centric processes with a mix of physical and digital formats can cause bottlenecks and delays and make accessing information difficult, especially for hybrid workforces. Workflow automation eliminates the administrative tedium, providing time for higher-value work, faster processing and increased accuracy.
Iron Mountain offers a suite of software as a service (SaaS) solutions designed to drive efficiencies in your organization’s most common processes and address industry-specific challenges. Our solutions combine business process management (BPM) and operational workflow expertise with intelligent document processing (IDP) tools that use technology and techniques such as optical character recognition (OCR), artificial intelligence (AI), machine learning (ML) and robust exception processing.
Whether you are looking for a faster and more accurate monthly close, or want more time to be able to put the “human” back in Human Resources, we have a solution that will support your organization’s critical business goals.
Our workflow automation solutions enable you to:
- Boost productivity and efficiency through automated workflows
- Provide access to and receipt of information in a secure cloud-based repository anytime, anywhere to authorized users through role-based permissions you own and manage
- Streamline operations and connect data across business siloes through integrations with common business systems
- Reduce manual data entries and provide a better employee experience
- Help meet legal retention obligations by applying records retention rules to your documents through an available integration with Iron Mountain Policy Center solution
- Consolidate vendors by utilizing an end-to-end solution
Customer Success Stories
How it works
- For physical documents, Iron Mountain experts scan and automatically capture keywords for your documents so the digitized copies can be auto-routed to the intended recipient. You have the option to request additional keywords relevant to your organization to be captured.
- You control who the final recipient is through exception processing.
- Your electronic information will be encrypted at rest and during transmission across a secure network.
- You can search and access digitized documents in our secure information management and content services platform, Iron Mountain Insight®. Role-based permissions that you own and manage ensure only authorized users can view and share information.
- Iron Mountain can help you with disposing of your physical documents by storing, securely shredding, or returning it to you.
WORKFLOW AUTOMATION FEATURES & BENEFITS
Unite Physical and Digital
Leverage our scanning experts, processes and infrastructure to convert your physical documents to digital through our extensive network of imaging centers with an auditable chain of custody. Our 75+ global supercenters allow us to quickly scale and meet your specific location requirements.
For documents that are already digital, you can easily ingest them into the platform so your information is centralized.
Securely Access and Store Your Information
Your digital documents are stored in Iron Mountain InSight®, an information management and content services platform that leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework. Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys that you own & manage. Role-based permissions enable authorized users to access the information that they need 24/7.
Automate Workflows for Improved Collaboration
Employee collaboration is easier with automated workflows built out based on key data. Exception processing allows you to control who can view and share stored digital documents.
Unlock Business Insights
Simplify decision making with dashboards that provide a visual display of data and metrics for you to interpret key information like routing accuracy and average time to delivery. Reporting and alerts allow you to identify users that are out of compliance and send reminders.
Connect Data Across Platforms
Integration with existing business systems such as email, Salesforce and Microsoft Office suite allows you to connect data across platforms and business silos, feed into downstream processes and drive efficiency in your organization. You can even apply document retention rules to your documents through an available integration with Iron Mountain Policy Center solution.
Manage Entire Information Lifecycle
We can help you dispose of physical documents. Options include returning mail to you, storing mail in an Iron Mountain Records Center, or securely shredding mail.
get started
Information Management and Content Services Solution
Drive Efficiencies in Your Organization's Most Common Processes and Address Industry-Specific Challenges
Information Management and Content Services Solution
Drive Efficiencies in Your Organization's Most Common Processes and Address Industry-Specific Challenges
Additional Resources
Contact Iron Mountain
Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.
Contact Iron Mountain
Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.