Iron Mountain's IDP transforms how your business handles information. We use AI-powered document enrichment to capture, classify, and extract critical data from any source. This process streamlines your operations by turning unstructured content into usable, actionable information. Our approach facilitates the accurate processing and is integration of data into your core business applications.

Our InSight DXP platform uses a software-as-a-service (SaaS) model. This provides you with a flexible and scalable solution for IDP. Automating your workflow processes lightens manual workloads and boosts operational efficiency. The system is built to handle high volumes of documents while delivering consistent performance.

• Our solution automates critical workflow steps by first classifying and splitting diverse document types—such as invoices, contracts, and customer forms—and then extracting key data. This multi-step process significantly accelerates data availability for your teams.
• We employ multi-layered data validation techniques, including human in the loop (HITL) to verify the accuracy and integrity of captured information, reducing the risk of costly business errors.
• The system integrates with your existing enterprise applications, creating a unified environment that supports your digital transformation and process automation goals.
• By converting physical documents into digital assets, our document scanning and digital storage services provide a secure foundation for your digital transformation initiatives.

As a trusted innovator in information management, we help you manage your data across its entire lifecycle. Our intelligent automation capabilities unlock valuable insights from your information, enabling better decision-making across your organization. By handling the complexities of your information-driven workflows, our solutions allow you to focus on core strategic priorities.

Iron Mountain's IDP technology is designed for high adaptability. We configure the automated workflows to meet the unique challenges and compliance requirements of different industries. Our process begins with a thorough analysis of your existing document workflows and business objectives. This allows us to tailor a solution that aligns perfectly with your operational needs.

Our team of experts works with you to define the specific rules for data classification, extraction, validation, and routing. This verifies the automated workflow definition meets your specifications. This collaborative approach results in a highly effective intelligent document management system. Examples include:

• For financial services, our platform can automate loan processing and new account openings, using advanced text extraction to capture data from various application forms.
• In healthcare, we can streamline patient records management and claims processing, complying with HIPAA while accelerating administrative tasks and improving data accuracy.
• For the energy sector, we offer specialized solutions like our subsurface data discovery solution to manage complex geological and operational data.
• In human resources, our system automates employee onboarding and file management, helping you maintain organized and compliant digital records for your entire workforce.

Our goal is to provide a solution that not only meets your current needs but also scales with your business. We offer flexible IDP automation that can evolve as your processes change. By partnering with us, you gain access to a powerful document workflow software platform. This platform is supported by our deep industry expertise, helping you achieve greater efficiency and insight.

The Iron Mountain InSight DXP is our secure, modular AI-powered data platform. It is designed to manage both digital and physical information. We built the platform to serve as the foundation for our intelligent document processing (IDP) capabilities. This system transforms unstructured content into structured, actionable data for your business applications.

• The platform uses AI-powered data extraction and classification to add context to unstructured and semi-structured data from nearly any source.
• InSight DXP provides a low-code, no-code development environment, allowing your teams to create their own automated document processing workflows without deep engineering expertise.
• We integrate human-in-the-loop (HITL) validation, which allows your experts to manage exceptions and refine AI models for greater accuracy over time.
• The system can be integrated with Iron Mountain Policy Center to automatically apply retention and data privacy policies to your digital and physical content.

InSight DXP centralizes your information to make it accessible and useful. By applying intelligent automation, the platform helps you classify, extract, and enrich data quickly. Our intelligent document processing transforms your digital and physical information into valuable, AI-ready assets, empowering you to make more informed decisions and improve customer service.

Intelligent Document Processing (IDP) is an advanced form of automation technology that is designed to handle the complexity of business documents. It combines artificial intelligence, machine learning, and other technologies to capture, extract, and process information from a wide range of document types. IDP goes beyond simple data capture by understanding the context of the information it is handling.

This technology can process unstructured and semi-structured data, which is commonly found in invoices, contracts, and emails. It transforms this information into structured, usable data for business applications.

• IDP technology definition centers on its ability to classify different document types automatically, which is the first step in any high-volume processing environment.
• It uses sophisticated text extraction algorithms to identify and pull specific data points, even when their location varies from one document to another.
• A critical feature is its continuous learning capability; the system becomes more accurate over time as it processes more documents and receives user feedback.
• The technology often operates on a software-as-a-service (SaaS) platform, providing businesses with a scalable and cost-effective solution without requiring major hardware investments.

The ultimate purpose of IDP is to automate and accelerate document-centric workflows. By converting manual data entry and review into an automated process, an intelligent document processing solution allows employees to focus on higher-value tasks. It serves as a vital bridge between paper or digital documents and the core systems that drive business operations, enhancing both speed and accuracy.

An intelligent document processing solution is specifically designed to manage high volumes of unstructured and semi-structured data. This includes information that does not follow a fixed format, such as business emails, contracts, letters, and handwritten notes. The technology uses artificial intelligence to read and understand this varied content, much like a human would.

• The first step is ingestion, where the system takes in various document types, including scanned paper, PDFs, and digital files from multiple sources.
• Next, advanced Optical Character Recognition (OCR) converts images and non-editable text into machine-readable data that the system can analyze.
• AI and machine learning models then automatically classify documents, identifying what a file is, such as an invoice, a purchase order, or a customer form.
• Finally, the system performs data extraction, identifying and pulling specific pieces of information like names, dates, and currency amounts for use in other applications.

This process transforms large quantities of unusable information into structured, high-quality data. The clean data is then fed into core business systems, such as enterprise resource planning (ERP) platforms, or databases. This intelligent document processing makes critical information available for analytics. It allows teams to stop managing documents manually and focus on using the data for insights.

Implementing an intelligent document processing solution provides significant operational and strategic benefits. Businesses that automate document-centric processes can reduce costs and improve accuracy. This technology converts manual, labor-intensive tasks into high-speed digital workflows. This allows employees to move from tedious data entry to higher-value analytical work.

• Businesses can accelerate processes, such as claims or invoice processing, from weeks or months to just a few days, dramatically improving customer and vendor experiences.
• Automated data extraction and validation rules achieve high levels of accuracy, reducing the costly human errors often made during manual data entry.
• IDP platforms can automatically detect and obscure sensitive personally identifiable information (PII) to help organizations meet their compliance and data privacy obligations.
• The technology creates a foundation for advanced analytics and AI by converting unstructured data into a clean, structured format ready for analysis.

Adopting this technology is a key component of digital transformation. It provides the scalability needed to handle fluctuating document volumes without adding staff. Companies gain a significant competitive advantage by making smarter, data-driven decisions. This intelligent document management approach unlocks the value previously hidden in paper and digital files.

The first step is to identify your objectives and the specific, high-volume processes you want to improve, such as invoice processing or employee file management. Many businesses choose to partner with a third-party provider (3PP) that offers specialized expertise. This approach avoids the high cost of building and maintaining a custom system in-house.

• A 3PP can provide end-to-end management, including the secure logistics of collecting physical documents from all your business locations for processing.
• Some providers offer flexible contract services, allowing you to scale your document processing capacity up or down based on business demands without long-term capital investment.
• Using a provider with established regional distribution centers for document intake can streamline the ingestion of paper files from multiple offices into a centralized digital workflow.
• A provider can help you digitize legacy backfiles, converting decades of paper records into searchable digital assets to use in the new system.

Partnering with a specialist for your intelligent document processing solution accelerates your digital transformation. It allows you to leverage advanced AI and machine learning technology immediately. This strategy frees your internal teams to focus on core business priorities. It provides a secure, compliant, and efficient way to manage your document-centric processes and unlock the value of your data.

Yes, Iron Mountain's Intelligent Document Processing (IDP) services are available globally. We support businesses in their digital transformation journey, regardless of their location. We leverage our international footprint and localized expertise to meet specific regional and country-level requirements for data processing and compliance. Our platform is designed to scale across borders, providing consistent service.

• United Kingdom: We offer Intelligent Document Processing to help UK businesses streamline their information management and automate document-centric processes.
• Australia: In Australia, our IDP services help organisations automate data extraction and unlock value from their digital and physical information.
• Canada: We provide Canadian businesses with advanced IDP solutions to classify, extract, and verify information, enhancing operational efficiency.
• India: Our services in India enable enterprises to digitise and automate their document processing for improved productivity and data accuracy.
• Germany: Wir bieten intelligente Dokumentenverarbeitung, um deutschen Unternehmen bei der Optimierung ihrer Informationsverwaltung zu helfen.
• France: En France, nos services aident les organisations à automatiser les processus centrés sur les documents et à valoriser leurs données.
• Spain: Ofrecemos procesamiento inteligente de documentos para ayudar a las empresas españolas a optimizar la gestión de su información.
• Brazil: No Brasil, nossos serviços permitem que as empresas digitalizem e automatizem o processamento de documentos para aumentar a produtividade.
• Mexico: En México, ofrecemos soluciones avanzadas para automatizar el procesamiento de documentos y mejorar la eficiencia operativa.

Our global presence is supported by regional data centers and local experts who understand diverse regulatory landscapes. This allows us to provide secure, compliant, and reliable intelligent document management solutions tailored to your specific market. We help multinational corporations deploy a consistent IDP technology definition and strategy across all their operating territories, creating a unified approach to information management.