Offsite Records & Document Storage

Preserve and protect your information and assets in highly secure and compliant facilities.

Trust the records and information management (RIM) experts

Records and information are the lifeblood of any organisation. Managing and protecting these valuable assets is a must.

Iron Mountain’s RIM professionals will work with you to identify records for relocation to our secure off-site records storage facilities, where they’ll be tagged and classified using your own terminology, tracked with RFID labels, and made available on our intuitive Iron Mountain Connect™ web portal, so you quickly locate and retrieve your information as needed.

The proof is in the building

To preserve and protect your critical documents, Iron Mountain records centres adhere to comprehensive facility requirements for security, fire safety, and environmental controls.

Auditable chain of custody

Your information stays secure within our facilities, which are governed by strict, industry-leading chain-of-custody procedures. You’ll have complete visibility and control over your inventory at all times through our proven workflows and technology-enabled tagging.

People you can trust

You’ll be supported by thoroughly vetted and formally trained Iron Mountain employees who ensure that the highest standards of security are maintained across all of our document storage services.

Offsite doesn’t mean offline

The Iron Mountain Connect™ Records Management application provides online management of your boxes and files, including metadata, searching, tracking and processing of service requests. With just a few clicks, you can search through your offsite inventory, locate what’s required to satisfy an internal or external request and arrange for it to be quickly scanned or delivered by one of our vetted and trained employees. You can free-up valuable real estate and staff by moving boxes and files to Iron Mountain—without sacrificing visibility to your information assets. And you’ll have rapid access to high-activity files using our Open Shelf File Storage solution.

Explore the customer story

"Now, when we request records from Iron Mountain, 999 times out of 1,000 they arrive next working day."

378 agreements with
45 suppliers reduced to
2 easy-to-manage contracts

Specialised storage

If you have specialised storage needs, such as preserving larger volumes of records or materials that require special environmental controls, Iron Mountain can design and create a customised vault to meet your specifications.

Features include:

Climate-controlled storage for materials that require definitive environmental and relative humidity specifications.
Separate vault storage for film, magnetic and mixed media to prevent cross contamination.

IM employee with a cart of IM boxes in warehouse

Frequently asked questions

I need help clearing my office space of legacy records. Can you support an office move, closure, or cleanup project?

Yes, through our Clean Start program, an Iron Mountain expert will conduct a complimentary assessment of your space and information use. We will provide recommendations on the best way to clear up your space by moving records to secure offsite storage.

I need to access my records quickly and easily, even if they're stored offsite. Is that possible?

Yes, we can deliver your records, or with our Image on Demand service, we can digitise whatever you need - from a single document to an entire box of records.

I need to manage my records quickly and easily. Is that possible?

Yes! Iron Mountain Connect™ puts you in control 24/7. Access your inventory, find records, request retrievals (physical or digital), and manage your entire records program – all online, from anywhere. We make offsite access effortless and efficient.

Why Iron Mountain?

We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organisations like yours. Together, we elevate the power of your work.

About Us

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