Offsite Records & Document Storage

Q: Can I easily access and manage my records if they are stored offsite?

Yes! With Iron Mountain Connect™ , you have 24/7 online access to manage your inventory, locate files, and request retrievals from anywhere. When you need a document, you can choose the delivery method that works best for you: Physical Delivery : Have your paper records or boxes delivered directly to your location. Image on Demand : Get fast digital access to your files. We can digitise anything you need on request—from a single page to an entire box.

Preserve and protect your information and assets in highly secure and compliant facilities.

Trust the records and information management (RIM) experts

Records and information are the lifeblood of any organisation. Managing and protecting these valuable assets is a must.

Iron Mountain’s RIM professionals will work with you to identify records for relocation to our secure off-site records storage facilities, where they’ll be tagged and classified using your own terminology, tracked with RFID labels, and made available on our intuitive Iron Mountain Connect™ web portal, so you quickly locate and retrieve your information as needed.

The proof is in the building

To preserve and protect your critical documents, Iron Mountain records centres adhere to comprehensive facility requirements for security, fire safety, and environmental controls.

Auditable chain of custody

Your information stays secure within our facilities, which are governed by strict, industry-leading chain-of-custody procedures. You’ll have complete visibility and control over your inventory at all times through our proven workflows and technology-enabled tagging.

People you can trust

You’ll be supported by thoroughly vetted and formally trained Iron Mountain employees who ensure that the highest standards of security are maintained across all of our document storage services.

Offsite doesn’t mean offline

The Iron Mountain Connect™ Records Management application provides online management of your boxes and files, including metadata, searching, tracking and processing of service requests. With just a few clicks, you can search through your offsite inventory, locate what’s required to satisfy an internal or external request and arrange for it to be quickly scanned or delivered by one of our vetted and trained employees. You can free-up valuable real estate and staff by moving boxes and files to Iron Mountain—without sacrificing visibility to your information assets. And you’ll have rapid access to high-activity files using our Open Shelf File Storage solution.

Explore the customer story

"Now, when we request records from Iron Mountain, 999 times out of 1,000 they arrive next working day."

378 agreements with
45 suppliers reduced to
2 easy-to-manage contracts

Specialised storage

If you have specialised storage needs, such as preserving larger volumes of records or materials that require special environmental controls, Iron Mountain can design and create a customised vault to meet your specifications.

Features include:

Climate-controlled storage for materials that require definitive environmental and relative humidity specifications.
Separate vault storage for film, magnetic and mixed media to prevent cross contamination.

IM employee with a cart of IM boxes in warehouse

Frequently asked questions

I need help clearing my office space of legacy records. Can you support an office move, closure, or cleanup project?

Yes, through our Clean Start programme, an Iron Mountain expert will conduct a complimentary assessment of your space and information use. We will provide recommendations on the best way to clear up your space by moving records to secure offsite storage.

Can I easily access and manage my records if they are stored offsite?

Yes! With Iron Mountain Connect™, you have 24/7 online access to manage your inventory, locate files, and request retrievals from anywhere.

When you need a document, you can choose the delivery method that works best for you:

Physical Delivery: Have your paper records or boxes delivered directly to your location.
Image on Demand: Get fast digital access to your files. We can digitise anything you need on request—from a single page to an entire box.

I have a variety of records, some requiring special conditions like climate control. Can a single provider handle that?

Iron Mountain specialises in diverse storage needs. We offer everything from standard storage to climate-controlled vaults for sensitive media and even a secure Underground facility for long-term preservation. We can even custom-build vaults to your exact specifications. We handle it all.

Why Iron Mountain?

We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organisations like yours. Together, we elevate the power of your work.

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