Data Management

Offsite tape vaulting and managed services

Your final defense against digital threats is physical separation.
Offsite tape vaulting

Tape backup and offsite tape vaulting services

Protecting critical business information offsite and offline provides confidence in recovering data when it’s needed.

Your staff should focus on tasks that are important to the business. But with increasing amounts of critical business information needing to be backed up and protected, you're forced to spend time and money to manage the process, media and facilities.

By moving tapes offsite and into the care of a trusted third party with proven resources, chain-of-custody, technology and experience focused on protecting your data, you can reduce downtime and get back up and running – because your business depends on it.

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Offsite tape vaulting
Offsite tape vaulting
Offsite tape vaulting
Offsite tape vaulting
Offsite tape vaulting

Deploy flexible backup processes tailored to your IT resources

Whether your internal IT team lacks bandwidth or you don't have the necessary hardware for tape operations, Iron Mountain offers flexible service models to fit your needs:

backup process

Insourced:

You procure the tapes, your staff backs up the data, and we securely transport and vault it.
media backup

Fully Outsourced:

Iron Mountain provides trained staff to manage the entire backup process in your data centre, freeing up your IT resources for mission-critical work.
tape backup

Automated:

Iron Mountain provides the hardware and automation to create backups and tape libraries on your behalf.

All processes include secure transport to Iron Mountain’s highly secure, temperature- and humidity-controlled offsite media vaults, which feature physical barriers, keycard access, CCTV, and specialized fire suppression systems.

Iron Mountain can support your operation with a portfolio of services

Offsite Tape Vaulting

Protecting critical data offsite and offline

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  • Temperature-controlled facilities with underground options available
  • Physical barriers, keycard access, monitored security, and CCTV
  • Fire suppression systems combine automatic in-rack or in-aisle inert gas based systems

Managed Services

On-site tape management services provided by trained Iron Mountain staff

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  • Free IT staff from manual processes
  • Redeploy IT resources to other mission-critical demands
  • Benefit from managed service at predictable costs

Tape Library Moves

Comprehensive media relocation and consolidation

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  • Label, log, and inventory each tape
  • Online tracking

Data Restoration Projects

One-time restoration jobs

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  • Ad hoc cataloging of tapes
  • Restoring files
  • Extraction of data to native format from backup media
  • Restoration to repair files

Data Migration Services

Move data from source to target

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  • Tape to tape / disk/ / cloud
  • Media copy
  • Disk to disk/cloud

IT Asset Disposition

End-of-life destruction for media and all other IT assets

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  • Collection, transportation, and disposition of your electronic media and IT devices

Disaster Recovery Support

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We offer 24/7 tape delivery to your data centre, Iron Mountain’s, or to one of your partners. This service ensures mission-critical data is accessible for routine testing or urgent recovery after a cyberattack or system failure.

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The Iron Mountain Advantage

With over 70 years of experience managing and protecting information, Iron Mountain provides unmatched global infrastructure and scale. We operate approximately 1,400 facilities across six continents and 60 countries, supported by 27,000 employees and a secure logistics fleet of over 4,500 vehicles completing millions of stops per year. Elevate the power of your work and mitigate risk with a fixed-cost insurance policy against major data loss incidents.


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Frequently asked questions

How does the transportation process work?

Iron Mountain uses a secure, documented chain of custody. Vetted employees pick up your media in specialised vehicles. Every movement is tracked at the container or item level via barcode scanning to ensure accountability from the moment it leaves your site until it is vaulted.

Can Iron Mountain destroy old or damaged tapes?

Yes. Environmentally friendly and secure shredding or degaussing of tapes that have reached the end of their retention period and useful life.

Who do I contact for help with my account?
  • General Support: 800-934-3453
  • Online Orders/Requests: request@ironmountain.com
  • Technical Portal Support: askcustomerservice@ironmountain.com (Include your Customer ID in the subject line).

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