Outsource and automate remittance capture
Remove the burden and cost of a physical lockbox process, providing fast and accurate transaction processing

Maintaining lockbox operations is an expensive distraction from core business objectives for many financial institutions and enterprises that manage high volumes of receivables. Along with handling unstructured data trapped within checks and associated documentation, managing the manual process is a struggle. The rising cost of labor and real estate, combined with outdated processing infrastructure, makes it increasingly impractical to manage receivables in-house.
Iron Mountain Digital Mail for Lockbox offers a comprehensive, outsourced solution for managing your receivables. Cut costs, reduce errors, and improve efficiency while managing risk and compliance.
AI is transforming accounts receivable processes, driving efficiency and accuracy like never before.
Outsource and automate remittance capture
Remove the burden and cost of a physical lockbox process, providing fast and accurate transaction processing
Streamline and enhance operational efficiency
Mitigate fraud risk and accelerate cash flow with optimized digital sorting, auto-classification, splitting and data extraction with intelligent document processing (IDP)
Scale transaction volume seamlessly
Provide a better customer experience by being able to respond to new growth opportunities quickly


By acting as your single, trusted provider, we simplify your operations and reduce the need to manage multiple vendors. You can:
We help clients streamline their banking operations—reducing costs and keeping customers secure
From legacy records management to secure offsite access, leverage our wealth of expertise
Enhance operations, customer experiences, and business models through digital transformation
Govern, streamline, and unlock information in a secure, AI-powered data platform
Digitize, store, automate, and unlock the power of your data through the power of automation
A managed service combining our people, processes, and technologies

When data security and compliance are the highest priorities, we are the ideal choice. Every payment and document remains in our custody—from secure pickup to scanning within one of our state-of-the-art facilities. Digital files are stored in a protected cloud environment built on the National Institute of Standards and Technology Cybersecurity Framework, with encryption and role-based permissions you fully control.
Flexible transition options, such as site takeovers or staff rebadging, are designed to help you modernize without disrupting your operations. The approach is customized, not one-size-fits-all. Our people, processes, and technology work together to solve your lockbox challenges, allowing you to focus on achieving business outcomes.
We offer distinct advantages to organizations in need of lockbox services. With our AI-first document processing and over 70 years of expertise in secure information management, more than 95% of Fortune 1000 companies rely on us. While competitors scale back their paper operations, we maintain over 141 US imaging centers to meet demand.