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InSight DXP

InSight content management

Enable a unified view of your digital and physical documents and automate manual processes

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Make your information accessible and useful

Digital and physical documents stored in data silos create challenges in locating critical business information, especially for remote and hybrid workforces. Manual processes exacerbate these challenges, leading to inefficiencies and blind spots that hinder the ability to meet business and customer demands. Additionally, the lack of visibility into legacy records makes it difficult to prepare data for AI and machine learning initiatives. Organisations need a way to organise and optimise their information while remaining compliant.

InSight Content Management provides a unified view of your digital and physical documents and automates workflows so you can drive great customer and user experiences.

Content Management

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Key features

InSight Content Management is part of Iron Mountain InSight Digital Experience Platform (DXP), our scalable end-to-end software-as-a-service (SaaS) platform. The modular platform allows you to incorporate Intelligent Document Processing and Information Governance capabilities to transform your information experience.

Break down information silos by accessing and managing your digital and physical information in a secure, unified platform. Integrations with common business systems such as enterprise resource planning (ERP), customer relationship management (CRM), and content management systems (CMS), enable you to quickly access all your content in a single pane of glass view. Role-based access control restricts data access to authorised users only.

Generative and agentic AI enables rapid document understanding and intelligent decision-making from unstructured data. Specialised AI agents quickly deliver relevant results—including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders. Automated workflows increase efficiency and productivity.

Drive your digital transformation forward

Customer success stories

Streamlining data complexity to achieve audit and AI readiness

Streamlining data complexity to achieve audit and AI readiness

Kyndryl gets data audit-ready worldwide, increases efficiencies 70X, transforms data management, and concurrently creates AI-ready data.
Arab International Bank makes a digital transformation

Arab International Bank makes a digital transformation

A major bank in Egypt upgrades its customer information management and automates its processes for greater efficiency and accuracy
Doctors in laboratory

Paperless automation accelerates care for pediatric cancer

Hospital 57357 modernizes, automates, and digitizes to go paperless and bolster communication, research, and patient survival rates.
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Electricity retailer powers up operations by automating customer onboarding

UEDAS electricity distribution company leveraged Iron Mountain Insight Content Management solution to digitize and automate their new customer onboarding process.

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