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InSight DXP

CKYC

Transform your Central Know Your Customer (CKYC) process

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Stop the CKYC cycle of delays

The stringent and evolving CKYC regulatory landscape places a significant burden on financial institutions in India. With CKYC rejection rates as high as 70%, legacy processes built on manual intervention are no longer sustainable.

The clear path to CKYC compliance and efficiency

The Iron Mountain CKYC solution automates the end-to-end CKYC workflow, from digitizing physical documents and intelligently extracting data to generating and processing CERSAI-compliant files. This robust framework enables banks, non-banking financial companies, and insurance providers to dramatically enhance operational efficiency, clear substantial backlogs, and reduce costly manual errors. By accelerating customer onboarding while ensuring stringent data accuracy, the solution mitigates regulatory risk and safeguards against penalties, providing a secure, streamlined path to full CKYC compliance.

Built on Iron Mountain InSight® Digital Experience Platform (DXP) and powered by InSight Intelligent Document Processing (IDP) and machine learning, it transforms compliance for your financial institution.

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India’s financial institutions spend up to 10% of their operating costs on compliance, including CKYC efforts.

Source: The Economic Times


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Why Iron Mountain CKYC solution

Improve operational efficiency and turnaround time

Reduce your processing cycles and significantly cut customer onboarding time from days to minutes. The CKYC solution helps you manage your compliance efforts and mitigate risks of regulatory penalties through timely updates and compliance checks. You can enhance data integrity and security, supporting your efforts to maintain trust with regulatory authorities.

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Minimize KYC data errors and rejection rates

Our AI-powered Intelligent Document Processing (IDP) and contextual matching capabilities extract, validate, and format to CERSAI’s strict standards, reducing costly false positives on CERSAI rejections, saving time and costs. Information lives in a secure, central repository, and pre-validated data can be accessed instantly.

Scale seamlessly and improve customer experiences

Our comprehensive Intelligent Business Process management (iBPM) service covers every step, from document inwarding to final record updates in your core systems, leveraging a global workforce to meet your volume demands. Gain peace of mind backed by a secure chain of custody, digitization, storage, and IDP processing. The solution provides seamless and efficient onboarding experiences to enhance customer satisfaction.

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Awards and recognition

Frequently asked questions

What does the CKYC solution do?

It automates and streamlines the end-to-end workflow—from document digitization, data ingestion to CERSAI file generation—clearing backlogs, reducing errors, and accelerating onboarding, driving operational efficiency while mitigating regulatory risk.

How does the CKYC solution use AI?

The Iron Mountain CKYC solution leverages AI-powered InSight Intelligent Document Processing (IDP) and machine learning to automate and streamline the entire CKYC workflow for financial institutions. This comprehensive system utilizes AI-based contextual matching, intelligent data extraction, and advanced image processing—going beyond basic OCR—to drastically reduce errors, dramatically cut CERSAI rejections, and accelerate processing speeds

Why Iron Mountain?

Iron Mountain’s CKYC solution is an AI-powered platform. Choose from our selection of pre-built connectors or leverage our powerful APIs to integrate InSight DXP with your current infrastructure. Through pre-built connectors and APIs, it integrates seamlessly with your current infrastructure, leveraging InSight IDP to automate workflows and enforce compliance. As a global leader in information management, Iron Mountain empowers institutions to enhance operational efficiency, achieve high levels of data accuracy, and create a streamlined path towards compliance while improving customer experiences

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