In such a highly regulated, ultra-competitive and rapidly changing industry, it is imperative that you partner with someone who can meet the changing requirements of banks.
The banking industry is continuously evolving due to challenges stemming from regulation, legacy systems, disruptive models and technology, increased competition and a drive for improving the customer experience. As a result, the way your bank identifies, accesses, monitors and protects different types of information has to evolve as well. It is essential that you adapt your bank records retention and internal audit requests, while also ensuring the security of your customer’s information.
Whether you are a mortgage lender, retail or commercial bank , Iron Mountain makes it easy to manage your information throughout its lifecycle.
Banks of all sizes must maintain records –both physical and digital – for a long periods of time. Specifically, mortgage loan documents and information are complex and demand rigorous bank records retention management processes throughout its lifecycle.
From backing up laptops and servers to archiving cloud data to setting up a data center to recovering information from older systems, we can help. Iron Mountain offers reliable and secure storage options as well as a bank document management system. Our innovative solutions will enable you to achieve your digital transformation goals by allowing you to store any remaining paper offsite while digitizing your information going forward. We also provide you with the tools to automate bank workflow processes and maintain online access to your records.
Our solutions are flexible and can be tailored to meet your company’s requirements to manage the records critical to your business.
A major US bank was experiencing a high level of check fraud. As a result, it became necessary to review a very large number of previously processed checks in a very compressed time frame. The bank did not have the equipment, manpower, or data capture expertise and technology to process these checks within the deadline.
Iron Mountain quickly configured a solution to receive the previously imaged checks, capture the required metadata using both automation and manual techniques, and then fed that data back to the customer.
A global financial services company was consolidating facilities nationwide, looking at how to best utilize available space. The company struggled to manage physical files, which at the time were being stored in cabinets located near specific employees who needed access to those particular files. The goal was to simplify access to these files for authorized employees as the company transitioned to a more mobile and remote workforce.
Iron Mountain partnered with the customer to create and execute a holistic solution to back file highly active images and store, microform and deploy an image on demand solution for the less active files. A day forward plan was put in place for image capture and born digital documents to optimize business processing and enable employee access to information.
A global professional services firm was looking to better manage human resources files, including maintaining a proper inventory of current documents. This was becoming more challenging, particularly as they rolled out a hoteling strategy that allowed an already mobile workforce even more flexibility to work anywhere.
Iron Mountain created a centralized capture process to ingest Human Resources documents as they are received, validated those documents with the client’s HR database and provided an inventory of the document types along with other attributes to maintain replacement dates.