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Information Management And Governance for Healthcare

Enforce Consistent Policy – Everywhere
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Rely on our services and advisers to keep up to date with evolving industry regulations to help you achieve and maintain compliance.

The enormous proliferation of data in today’s largely electronic healthcare environment requires an information lifecycle management strategy that can keep pace. With Iron Mountain® Policy Center solution, a cloud-based retention policy management platform, you gain a user-friendly tool that simplifies the process of maintaining and updating retention policies and guidelines. As a result, you can:

  • Keep only the information you are required to retain
  • Confidently dispose of information no longer needed
  • Easily and quickly access what you need when you need it
  • Significantly lower your risk of fines
  • Comply with retention laws
  • Save on electronic and physical storage costs

Advisory Services

Enable Health Information Governance

With Iron Mountain’s Healthcare Consulting Services, you will be able to design, build, and execute practical, legally sound health information management policies that can help you advance information governance, meet your compliance obligations and be better prepared to mitigate the risks and costs of potential litigation. Our advisory services include:

Strategic Roadmap Assessments

With Iron Mountain® Strategic IG Roadmap Assessments, you can identify program gaps and develop a roadmap with prioritized work streams, resource requirements and expected results tied to your key strategic objectives.

Retention and Disposition Program Development

Our Healthcare Consulting Services staff help you create policies that address the ever-changing federal and state regulatory requirements. The result? A proven, legally credible retention and disposition program, reducing costs and risks.

Manage Information Risk

With our expert advice in risk assessment, litigation readiness mapping, and program auditing, you can safeguard your organization from compliance and Discovery exposure. These services can help meet new and emerging compliance challenges, including social media, legacy data clean-up, and email management.

Iron Mountain Information Governance Assessment Service

Whether you are just getting started, and need to help sell the concept of IG within your organization; or whether you are well underway and are looking to optimize results, this brief delivers proven tactics that will enable your health system to make progress on key IG initiatives.

Enterprise Master Patient Index Analytics and Cleanup

Iron Mountain Enterprise Master Patient Index Analytics and Cleanup services enable you to detect, reconcile, and prevent duplicate patient records across multiple sites, locations, and systems.


Receive a quantitative analysis of your existing MPI database(s), producing a snapshot-in-time of your MPI data integrity challenges. This analysis provides reports of duplicate record sets that are sorted into logical categories and is supported by a professional consultation to help you understand both detailed and aggregate level information regarding your specific data integrity issues.

Manage your MPI Cleanup Process

As part of our EMPI Cleanup Services, you will receive a detailed project plan that documents the scope of work to be performed and the comprehensive services required to manage the error correction process and resolve duplicate records, overlaps and overlays. An experienced team of Health Information Management credentialed professionals and talented clean-up staff will provide oversight and management for your project, from start to finish.

Release of Information

Simplify and Comply

Integrate your release of information processes with your records to mitigate risk. With your medical records and ROI process centralized in a single location, you ensure the security of patient information and enable faster, more cost-effective processing of requests.

With Iron Mountain Release of Information you can:

  • Quickly scale your Release of Information program to handle changing demands.
  • Track the ROI process using a web-based management tool to ensure consistent, timely and HIPAA-compliant fulfillment of ROI requests, regardless of volume.
  • Easily pull an electronic Account of Disclosures report so you’ll no longer have to manually track the ROI process, freeing up your time for more strategic initiatives.

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Iron Mountain Custodial Solution

The Iron Mountain® Custodial Records Solution provides a complete, end-to-end solution for your closing practice or hospital — including records storage, release of information and secure file destruction. By leveraging our proven capabilities and HIPAA-compliant best practices, you'll have:

  • Peace of mind that you can close your practice or hospital and be secure in the knowledge that your clinical and business records are safely stored until their retention requirements are met.
  • Continuity of care with a proven process in place for your patients to access their records.
  • Minimized risk; when records meet their retention requirement they will be securely destroyed.


Optimize your Resources

Iron Mountain acts as a seamless extension of your organization, allowing you to focus on your core business. We can support one-time, short-term projects, or on-going, end-to-end solution engagements that allow your staff to better manage their time and resources.

Packing, Purging, and Shifting for Healthcare

Packing/Purging/Shifting: Without regularly scheduled purging and shifting, your file room will quickly outgrow capacity. Purging services free up valuable onsite storage space and ensure that your medical records are managed according to policy. Files can also be compressed to better utilize open-shelf storage space and reduce operating expenses.

Dropfiling and Interfiling for Healthcare

Dropfiling/Interfiling: Keeping up with loose sheet filing and maintaining healthcare records in their proper sequence are critical to effective health information management. With outsourced filing services, your staff is empowered to consistently and reliably dropfile loose papers and interfile records.

Onsite Staffing

With Iron Mountain® Onsite Resources, you’ll be able to leverage short- and long-term staffing services to help augment your existing resources. Through trained and carefully selected resources, you can outsource some or all of your day-to-day information management responsibilities.
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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience