Iron Mountain worker scanning - digital storage

Digital Solutions

Document scanning and digital storage

Digitally transform your business and centralise your information

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Gain secure, collaborative access to your information 

When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. When you do find the information you need, if it’s in paper format, you still can’t easily access or quickly share with others, especially with your remote workforce.

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a secure, scalable cloud platform, we help you find what you need when you need it most.

We can help you prioritise and achieve your goals through a series of backfile conversion and day-forward scanning programs. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open, and scan your mail. 

Your scanning will be done by the provider that you already trust with your paper documents, and can help you manage the entire information lifecycle for both physical and digital information. You’ll be able to centrally access your information, free up valuable workspace, and make handling and using your information much easier.

Digitisation with InSight DXP

Why digitise?

Today, organisations need to prepare for a scalable digital future, but much of their important, usable data is still locked up in paper documents that are difficult for employees to access or use. Scanning combined with secure, digital storage helps our customers:

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Support remote, hybrid workforces

Although 61.9% of companies are planning more remote work now and in the years to come, hybrid and remote workforces struggle to access documents quickly and securely.1

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Support remote, hybrid workforces

Customers report increased collaboration leading to 26,000 hours saved annually.2

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Downsize real estate

Half of global companies plan to cut office space by 2026, with most expecting to cut their space by 10–20%.3

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Downsize real estate

Customers report reduced storage costs of $211K over 3 years.2

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Aid in compliance

94% of annual compliance costs come from the labour-intensity of document and data management.4

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Aid in compliance

Customers report better security and compliance processes, reducing time spent on auditing work by 25%.2

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Consolidate systems

Most content systems (74%) are not connected to other lines of business.5

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Consolidate systems

Customers report a 55% efficiency lift related to cataloguing and understanding documents and information.2

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Free up resources

Office workers spend between 7.6 and 12.5 hours per week searching for information.6

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Free up resources

Customers report 40% faster time to documents and information and increased efficiency with $3.1M in savings over 3 years.2

clean global

Support environmental, social, and governance (ESG) initiatives

According to the U.S Environmental Protection Agency (EPA), global paper consumption has quadrupled in the past 40 years.7

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Support environmental, social, and governance (ESG) initiatives

As physical information gets digitised and stored in InSight DXP, our Secure Shredding program is an option for paper disposition. The offering recycles all collected paper while ensuring compliance with federal, state and industry regulations.

Sources:
1 Squaretalk
2 Iron Mountain
3 CNN

4 National Bureau of Economic Research
5 Forbes
6 United States Environmental Protection Agency

How document scanning and digital storage works

You can count on Iron Mountain scanning experts who have the experience, processes, and infrastructure to scan, index, and ensure quality control to meet your requirements. Take a closer look at how you can get better visibility into your information, and learn more about transforming how you access your data.

How document scanning and digital storage works

Digitise, share, and collaborate with Iron Mountain InSight solutions

Unite your physical and digital information in Iron Mountain InSight® Digital Experience Platform (DXP). InSight DXP grows with your business, offering a comprehensive platform enabling you to expand your capabilities as your requirements change, including the ability to increase digital storage, number of users, and functionality, such as workflow automation.

Industry examples

Iron Mountain offers solutions for multiple industries, including but not limited to:

Why choose Iron Mountain for document scanning and digital storage

Iron Mountain brings more than 20 years of experience in document scanning, classifying, and digitally storing information in our highly secure, efficient, and extensive digitisation network of 135 imaging sites across 46 countries scanning 2.4 billion images annually. At these volumes and footprint, Iron Mountain is one of the top digitisation providers in the world, and applies our digitisation and digital storage experience to help companies of all sizes and industries.
Two IM workers working with IM boxes

20+

years

two business people in office, looking at tablet

45

countries

corridor of an IM warehouse, showcasing shelves of IM boxes and forklift

141

imaging sites

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2.6 billion

images annually

IM worker scanning documents

Source: internal testing April 22, 2025 for images scanned in 2024

Customer success stories

City of Lippstadt digitizes files at construction and immigration departments and at City Archives

City of Lippstadt digitizes files at construction and immigration departments and at City Archives

The city of Lippstadt had been digitizing files for many years to increase process efficiency and save storage space. Now, the Iron Mountain Digitization team ensures regulatory compliance when collecting, transporting, digitising, and destroying paper files.
District of Warendorf introduces fully digitized building permit process with Image On Demand

District of Warendorf introduces fully digitised building permit process with Image On Demand

The district of Warendorf wanted to carry out the building permit process completely digitised (end- to-end) without having to wait for all the old files to be scanned. Iron Mountain® Image On Demand service ensures secure compliance throughout the collection, transportation, imaging, and destruction of paper files.
Hoogste scores voor operationele continuiteit

HMCTS delivers easy-to-use will and probate search service with Iron Mountain InSight on AWS

Read in our case study how Iron Mountain helped HMCTS storing, digitising and processing wills with Iron Mountain InSight and Amazon Textract ML.
The National Archives Case Study: Accelerating Transition Of Digital Records Using Artificial Intelligence

The national archives case study: Accelerating transition of digital records using artificial intelligence

The UK government needed to find an efficient way of handling the first batch of documents from the dawn of the digital age.
Digitizing the mortgage mailroom - Laptop and digital envelopes

Digitising the mortgage mailroom

One of the nation's top mortgage lenders realised it needed a way to collect, digitise, categorise, disseminate, and defensibly destroy large amounts of mail. Find out how by taking the leap to Iron Mountain's Digital Mail solution, this lender was able to cut through mounds of paper and red tape to meet the needs of its customers and industry partners.
Claims processing made simple with digital mailroom - Digital datas on the laptop screen.

Claims processing made simple with digital mailroom

As one of the most highly regulated industries, insurance and paperwork go hand in hand. Learn how a top US insurance provider handled the mix of physical and digital claims coming in and managed to improve process time and the customer experience, all while reducing cost.
Unemployment claims a pandemic and the digital mailroom - Documents on the table in the office

Unemployment claims, a pandemic, and the digital mailroom

Find out how one of the largest states in the US used the dramatic increase in unemployment claims caused by the pandemic as an opportunity to streamline its mailroom operations, leading to a more efficient intake process and quick customer service when it counted most.

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