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Iron Mountain records management portal is our online customer hub that helps you manage your physical records and information.
Access NowAccess the Iron Mountain Secure Destruction Portal.
Iron Mountain’s Records Management Portal is a 24/7 web based management system which offers you everything you need to manage your records.
Access the secure destruction support portal tools.
Our invoice layout is designed to be easy to read. Learn more about how to understand it.
Secure ITAD Management System (SMS) Portal Guide
This portal guide contains helpful screenshots and detailed instructions to help you navigate through our SMS portal.
Secure ITAD management system (SMS) tutorial videos
Know where your IT assets are located throughout their journey
SMS Tutorial: Homepage Section and System Navigation
SMS Tutorial: Account Information Section
SMS Tutorial: Ordering Process
SMS Tutorial: Dashboards Section
Our standard workflow
Standard reporting
How onsite media destruction works
1. Generate a service order
2. An Iron Mountain driver will arrive at your company site
3. The service information of each scanned asset (if itemized) is captured in the Iron Mountain's driver's handheld device
4. The assets are then shredded onsite in Iron Mountain's secure Mobile Shredding Unit
5. At the end of the service stop, electronic signatures are requested to acknowledge service completion
6. The asset information will be transmitted to Iron Mountain's database in real time
7. You will receive a certificate of destruction
