laptop in box

Asset Lifecycle Management  

Hardware Asset Management

for corporate end-user devices

Contact Sales

Get the most out of your workplace’s IT assets

As a global leader in Hardware Asset Management (HAM), Iron Mountain delivers solutions designed for how you work today—and supports how you will transform your business tomorrow.

Iron Mountain’s comprehensive HAM services include storage, configuration, deployment, device support, and end-of-life IT asset disposition (ITAD). By partnering with us, you gain access to a streamlined and secure lifecycle management process and solutions that minimise downtime, optimise costs, and ensure compliance with changing regulatory compliance standards.

Iron Mountain’s APCD acquisition

Iron Mountain recently acquired APCD, a leading Australian company specialising in IT asset disposition (ITAD) and hardware asset management—extending Iron Mountain's Asset Lifecycle Management (ALM) services in the Asia-Pacific region.

The partnership provides Iron Mountain with extensive industry experience, broad network coverage in key Australian markets, strong customer relationships, and a team equipped to advance ALM goals in the region.

Hardware Asset Management services

Our expertise in secure asset storage, logistics and sustainable end-of-life management means your IT assets are expertly managed throughout their lifecycle. Available services include:*

Digital transformation

ALM Customer Information Centre

Find resources and support information for your ALM services

View more

The Iron Mountain solution

approved green checkmark

Total data destruction

  • 10M+ drives sanitised.
  • 100% sector-verified erasure guaranteed via Teraware.
  • No data has ever been recovered from the drives we have sanitised.
approved green checkmark

Efficient, certified data centre decommissioning process

  • Support compliance with a certified audit trail for each asset
  • Data Centre decommissioning completed in days or weeks vs. months.
  • 1M+ servers and 3M+ drives processed annually.
approved green checkmark

Optimise value recovery

  • Advanced sorting, auditing, and refurbishment maximise value from assets.
  • Processes ensure optimal value recovery without compromising data security.
  • Secure handling safeguards client data while delivering value recovery.
Contact us

Common use casesmountain ranges

Automated processes for deploying PCs and peripherals to new employees are essential for increasing productivity in today’s business world. With the rise of remote workers, companies must be able to quickly and efficiently deploy new hardware to employees, regardless of their location. This process can be challenging, as it requires the coordination of multiple departments and vendors.

Your objective

Equip new employees with PCs and peripherals.

 

Required solutions

Automate and scale employee onboarding for seamless equipment provisioning.

 

Our services

Unified online management, deployment, storage, reimaging, kitting, tagging, tracking, logistics, and reporting.

Your objective

Recover IT assets from departing employees.

 

Required solutions

Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.

 

Our services

Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

Your objective

Replace outdated workplace hardware.

 

Required solutions

Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.

 

Our services

Integrated program management, retired hardware removal, new hardware deployment, and disposition.

Your objective

Return leased equipment to lessor.

 

Required solutions

Safely collect, store, and return leased PCs to their original lessor while maintaining data security throughout the collection process.

 

Our services

Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

Your objective

Secure disposition of retired IT assets.

 

Required solutions

Efficiently manage retired systems for potential reuse or certified data erasure and recycling with comprehensive reporting.

 

Our services

Media destruction, recycling, remarketing, and detailed reporting with certificate of data destruction.

A unified solution for hardware asset management (HAM)

Managing IT assets across their entire lifecycle can be a daunting and seemingly resource-intensive task, for even the most experienced organisations. Without a comprehensive HAM strategy and program in place, it can be difficult to effectively manage and track assets—especially those located remotely.

A unified HAM process is essential for organisations to ensure that their IT assets are properly managed and tracked throughout their entire lifecycle. In doing so, organisations can maximise asset utilisation, reduce costs associated with underutilised resources, and engage in risk management strategies related to security and compliance.

Iron Mountain's HAM services offer a comprehensive range of asset management capabilities throughout the entire IT lifecycle, including:

Reach out to our team today to get started!

The Iron Mountain advantage

Your sensitive data. Our best-in-class security

At every stage of the IT asset disposition (ITAD) journey, we provide meaningful, end-to-end data protection.

Starting with world-class logistics and global tracking services, we send our fleet of over 3,000 purpose-built trucks with advanced security features—operated by our carefully vetted and trained personnel, right to your doors. We then process your assets, ensuring a transparent, audit-ready, and traceable chain of custody with complete and comprehensive data destruction.

Deliver optimised value recovery and drive ROI

With more frequent individual device and data centre infrastructure refresh cycles, maximising agility, efficiency, and return on investment (ROI) is key for your competitive edge.

Through our data centre remarketing services, customers report higher value recovery versus competitors, which helps fund tech refreshes and alleviate stretched budgets.

From onsite data sanitisation, deinstallation, and device pickup to sustainable ITAD, having one partner streamlines operations while reducing costs and managing security risks.

Where sustainability is the new IT norm

Continuous technological innovation has produced an explosion of e-waste, which has resulted in increased regulation focused on improving global sustainability.

We work with our customers to reduce their carbon emissions and e-waste. By extending the life of IT assets and enabling faster and less disruptive refresh cycles, we make it easier for companies to quickly deploy newer, more efficient, and environmentally friendly technology.

At the same time, our remarketing and recycling programs minimise the amount of material entering waste streams. And, our comprehensive, audit-ready reporting helps you manage asset performance against your ESG targets.

Offerings with a global reach

Your success is our success. With every interaction, we take the complexity and worry out of managing the ITAD process for enterprises at every scale.

We pride ourselves on offering a unique combination of global reach with a local focus. This meets our customers wherever they do business, now offering ITAD services in more than 30 countries.

As one of the largest and most established players in ITAD services, we’re equipped to support your unique requirements.

Iron Mountain’s full HAM service range

  • Physical audit
  • Onsite deployment
  • Asset storage
  • Asset tagging
  • Asset redeployment
  • Asset management API supporting ITAD workflows
  • Box program
  • Data erasure
  • Media destruction
Contact us
It asset disposition

Frequently asked questions

Learn how Iron Mountain’s  hardware asset management (HAM) solution can support your business needs.

What is hardware asset management (HAM)

HAM involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilisation, maintenance, upgrades, life extension, and secure and sustainable disposal.

How can HAM help my organisation?

As work becomes more complex, including supporting hybrid and remote workers, organisations face increased difficulties managing IT assets for their employees. We help address these evolving challenges through effective HAM with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees.

Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop and device lease returns, and device end-of-life. Moreover, common events that require Workplace HAM include IT asset refreshes, mergers and acquisitions, office moves and closures, high employee attrition or hiring, and having a large number of remote workers.

We lease our equipment; can HAM services still help us?

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximise your lease value and help you avoid costly end-of-lease fees and penalties.

I already work with Iron Mountain for IT asset disposition (ITAD); can I add HAM services as well?

Yes. Adding additional services to your current ITAD service is straightforward. Contact your Iron Mountain ITAD account representative to learn more.

How does IT asset management help my business?

HAM offers direct benefits, such as:

  • Maximising the return on investment (ROl) on IT hardware investments.
  • Ensuring end-user satisfaction with efficient asset deployment and asset tracking.
  • Reducing total cost of ownership by extending asset life and minimising refresh cycles.
  • Boosting employee productivity and operational efficiency.
  • Improving data security.
  • Providing business insights that facilitate informed decision making.
  • Mitigating business risks.
  • Enabling asset discovery.
  • Contributing to sustainability efforts through reduction of your organisation's carbon footprint.
What sets Iron Mountain’s workplace ITAM apart from others?

What sets Iron Mountain’s Hardware Asset Management services apart from others?

Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle – from creation to disposition.

WIth a strong emphasis on security, over 90% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solutions to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so you can focus on managing your business.

About Us

 

Get in touch with us

By submitting this form I agree that Iron Mountain may process my data in the manner described in Iron Mountain's Privacy Notice. If you agreed to receive marketing emails but subsequently change your mind, you may opt out at any time here.

Contact us

paper and pen

Contact us

Fill out this form and an Iron Mountain specialist will contact you within one business day.
Get a quote
laptop profile screen

Login

Log in to your account or learn how to create one.
Get started
customer service

Support centre

Our Customer Support Centre can help provide you with the quickest answers to your questions.
Get support
ringing telephone

Call sales

Connect with one of our knowledgeable representatives to address your specific solution needs.
0800 732 255