Direct Internet Access

Direct Internet Access & IP Transit

High-speed, reliable internet connectivity with built-in redundancy and 100% uptime SLA

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 What is Direct Internet Access (DIA)?

Direct Internet Access (DIA), provides your organization with dedicated, high-speed internet connectivity directly from our data centers to the global internet. Unlike shared connections, DIA guarantees bandwidth, consistent performance, and enterprise-grade reliability with Service Level Agreements (SLAs) that ensure maximum uptime.

Iron Mountain Data Centers’ DIA service delivers fast, reliable, and cost-effective internet connectivity through partnerships with strategic local, national, and global carriers. Our multi-homed BGP (Border Gateway Protocol) solution blends tier 1 carrier services to provide consistent, reliable connectivity that automatically routes traffic through the best available paths while avoiding congestion. DIA blends vary by data center and region, but some of our providers include Lumen, Cogent, Zayo and Arelion.

While Iron Mountain Data Centers does not offer IP Transit services directly, we can facilitate your connectivity needs through cross connect services. Customers can order a cross connect that provides direct access to carriers within our facilities, allowing you to work directly with these providers to establish your own IP Transit services and achieve the dedicated internet connectivity your organization requires.

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Iron Mountain's direct internet connection advantages

Built-in redundancy for maximum uptime

  • Our DIA services include two redundant connections to two redundant routers as a standard
  • Connect up stream to multiple routers and multiple providers
  • This architecture eliminates single points of failure and ensures continuous connectivity

Multi-homed connectivity options

  • Single invoice for multi-homed bandwidth through one trusted provider
  • BGP routing and peering are included for optimal traffic management
  • Flexible redundancy via BGP or HSRP/VRRP protocols
  • Choice between single-carrier simplicity or multi-carrier diversity

Scalable bandwidth solutions

  • Multiple bandwidth commitment options to size and scale with your needs
  • IPv4 and IPv6 address space available for lease
  • Suitable as primary solution, capacity supplement, or backup option

Enterprise-grade support & SLAs

  • 100% uptime SLA with redundant ports
  • 24/7 Network Operations Center (NOC) support
  • Proactive monitoring and rapid issue resolution

Integrated data center services

  • Seamlessly integrated with our colocation services
  • Single bill for space, power, and bandwidth
  • Cross connects built into the service
  • Direct access to carriers and networks through our meet-me-rooms

Want to learn more? Contact a data center team member today!

 

Full Network Suite

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     Cross Connects             

Establish low latency, direct & private connections in our meet-me-rooms between your equipment and other networks, carriers, or cloud providers within our data centers. We offer flexible purchase models that enable you to stay connected to the networks of your choice, including month-to-month plans and committed-term options with monthly rates.

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        Metro Wave             

Extend your reach beyond your core data center with cost-effective optical capacity. Metro Wave enables connections to cloud providers, regional PoPs, strategic partners, carriers, peering exchanges and more across metro areas. Choose from either dedicated waves or unprotected waves for high-performance network services.

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interconnection

Virtual Cross Connects

Achieve the benefits of physical cross connects through software-defined networking. Virtual cross connects, also known as Private Network Transport, provide flexible, on-demand connectivity that can be provisioned and modified quickly through our digital platform, perfect for dynamic network requirements and multi-cloud strategies.

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network services

     DIA & IP transit            

Access enterprise-grade internet connectivity with our Direct Internet Access services. With guaranteed bandwidth, symmetrical upload and download speeds, and 24/7 technical support, our DIA solutions ensure your business maintains continuous, high-performance connectivity to the global internet, available in increments between 1 Gbps to 100 Gbps.

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Peering & internet exchanges

Optimize your network traffic and reduce costs with our Peering and Internet Exchange services. By establishing direct connections with content and service providers, you can bypass traditional transit providers, improving latency, controlling routing paths, and enhancing overall network efficiency.

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application support

     Cloud On-Ramp            

Simplify your multi-cloud strategy with dedicated, secure connections to major cloud service providers. Our Cloud On-Ramp services deliver private, high-bandwidth links to AWS, Microsoft Azure, Google Cloud, and other platforms, enhancing performance while reducing the complexity and security concerns associated with public internet connections.

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Frequently asked questions

What's the difference between DIA and regular business internet?
DIA provides dedicated bandwidth with guaranteed speeds, enterprise-grade SLAs, and built-in redundancy, while regular business internet is typically shared bandwidth with best-effort service levels.
How quickly can Iron Mountain provision direct internet connection services?
Standard DIA installations typically take 15 business days, depending on carrier availability and specific requirements. We'll provide a detailed timeline during the planning phase.
What bandwidth options are available for DIA services?
We offer flexible bandwidth options from 10 Mbps to multiple Gbps, with the ability to scale up as your needs grow. Custom configurations are available for specialized requirements.
Is IPv6 supported with Iron Mountain's dedicated internet connection services?
Yes, we provide both IPv4 and IPv6 address space for lease, ensuring your network is ready for current and future internet protocols.
What kind of SLA do you provide for DIA services?
We guarantee 100% uptime SLA with redundant connections and provide 24/7 NOC support to monitor and maintain your connectivity.
What is the difference between Direct Internet Access and Dedicated Internet Access?
While these terms are closely related, they have distinct technical meanings: Direct Internet Access (DIA) refers to a dedicated connection that goes directly from your location to an internet service provider's network, providing guaranteed bandwidth that isn't shared with other customers. Dedicated Internet Access is the broader term for any dedicated, unshared internet connection with guaranteed bandwidth, regardless of the specific network architecture or routing path. In practice, both terms are often used interchangeably by providers to describe the same type of service. The key advantage of both DIA and dedicated internet services is guaranteed bandwidth - you get the full speed you pay for at all times, unlike shared broadband connections where performance varies based on network congestion.

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