Iron Mountain InSight DXP included in Forrester Landscape

The modern work environment is highly distributed, and managing content sprawl across enterprise systems is a critical priority for technology leaders. With AI continuing to shift and shape the market, having a dynamic content strategy is more important than ever.

According to Forrester, content platforms are the evolution of the market traditionally known as enterprise content management. Designed for cloud deployment, these platforms help organizations create custom tools that connect people, documents, and workflows so critical information is easy to access for employees, partners, customers – even other AI agents.

Iron Mountain helps organizations modernize their content ecosystem by bridging physical and digital records. Powered by Iron Mountain InSight® DXP, our solutions give you complete control over your physical and digital data, allowing you to secure critical records, connect workflows across enterprise systems, and extract high-value insights from your information assets.

In The Content Platforms Landscape, Q3 2026 report, Forrester outlines the core business value priorities driving technology decisions. Our platform capabilities align directly with these key enterprise goals. InSight DXP:

• Governs information to meet compliance obligations and builds a secure, AI-ready data foundation. It eliminates unnecessary files, redacts sensitive personal information upon ingestion, and applies global compliance retention rules.
• Establishes a single source of truth for enterprise applications. It unifies physical records, digital files, and media assets in one cloud-native repository, synchronizing seamlessly with your core systems via pre-built connectors and automated AI workflows.
• Automates document-centric business processes and accelerates enterprise workflow velocity by pairing high-precision AI document extraction and human-in-the-loop verification with chained autonomous agents, handling tasks from end-to-end approvals to e-signatures.

By uniting physical records with digital workflows, we help eliminate information silos and elevate the power of your work.

Unlocking the future of modern content management

Ready to accelerate your content modernization strategy and streamline knowledge work? Learn more about InSight DXP.

 

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.