Shared Services & Outsourcing Week 2026
The Largest Gathering of SSO & GBS Leaders
In Person- When
- March 16, 2026 - March 19, 2026
- Where
- Rosen Shingle Creek, Orlando, FL

Join Iron Mountain at the Shared Services and Outsourcing Week (SSOW) in Orlando
We’re excited to be exhibiting at SSOW 2026 in Orlando, March 16-19, at booth #403! Visit us to learn how we’ve utilized AI-powered solutions to drive efficiency, smarter decision-making, and digital transformation.
Don’t miss our live sessions on Wednesday, March 18:
1:50 PM ET: High-volume to high-value: The agentic AI blueprint for GBS process transformation
In this session, we’ll share our blueprint for realizing value across high-volume processes–including contracts, mail processing, and new customer setup. You will learn how an intelligent data foundation, powered by advanced automation and agentic AI, is redefining operational efficiency, compliance, and risk management for GBS.
Discover how to:
- Accelerate value realization: Create a unified knowledge layer from siloed systems that drives autonomous business operations.
- Deploy autonomous agents: Move beyond simple automation. Learn how to deploy AI agents that intelligently act on information, with practical examples in contract intelligence, smart mail routing, and seamless new account setup.
- Automate risk detection and remediation: Autonomously detect non-compliance issues and automatically initiate action or remediation, establishing a rapid and defensible pathway to risk reduction.
We’ll also introduce how we solve back-office challenges across the GBS functions.
We look forward to connecting with you in Orlando!