Iron Mountain provides end-to-end IT asset disposition (ITAD) services that prioritize data

Asset Lifecycle Management

Workplace IT Asset Management

for corporate end-user devices

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Get the most out of your workplace IT assets

Iron Mountain’s comprehensive ITAM services include storage, configuration, deployment, device support, and end-of-life disposition.

As a global leader in workplace ITAM, Iron Mountain delivers solutions designed for how you work today—and supports how you will transform your business tomorrow. Our services and solutions create business efficiencies that allow you to focus more on your internal customers.

Our strengths include ensuring your data security through a secure chain of custody and supporting your organization’s sustainability goals as demonstrated by the Environmental Benefits Report.

Our comprehensive, end-to-end managed workplace ITAM services provide unparalleled data security, as we manage the lifecycle of your work devices.

Learn how Iron Mountain’s Workplace ITAM can support your business needs.

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Common use cases

Employee onboarding

Automated processes for deploying PCs and peripherals to new employees are essential for increasing productivity in today’s business world. With the rise of remote workers, companies must be able to quickly and efficiently deploy new hardware to employees, regardless of their location. This process can be challenging, as it requires the coordination of multiple departments and vendors.

Your objective

Equip new employees with PCs and peripherals.

Required solutions

Automate and scale employee onboarding for seamless equipment provisioning.

Our services

Unified online management, deployment, storage, reimaging, kitting, tagging, tracking, logistics, and reporting.

Featured resource

Solution Guides

PC deployment for new employee onboarding

Automated processes for deploying PCs and peripherals to new employees are essential for increasing productivity in today's business world.

Your objective

Recover IT assets from departing employees.

Required solutions

Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.

Our services

Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

Featured resource

Solution Guides

PC retrieval for employee offboarding

Retrieving PCs from departing employees can be a challenge for IT departments. Without an offboarding process in place, companies put themselves at risk of errors and data security compromises.

Your objective

Replace outdated workplace hardware.

Required solutions

Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.

Our services

Integrated program management, retired hardware removal, new hardware deployment, and disposition.

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Solution Guides

Streamline the IT asset refresh process

The IT asset refresh process is essential for businesses to ensure their technology is up-to-date and secure when collecting and disposing of retired equipment.

Your objective

Return leased equipment to lessor.

Required solutions

Safely collect, store, and return leased PCs to their original lessor while maintaining data security throughout the collection process.

Our services

Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

Featured resource

Solution Guides

IT asset lease return

Leasing PCs is an effective strategy for staying up to date with the latest technology without incurring high upfront costs.

Your objective

Secure disposition of retired IT assets.

Required solutions

Efficiently manage retired systems for potential reuse or certified data erasure and recycling with comprehensive reporting.

Our services

Secure media destruction, recycling, remarketing, remote wipe, and detailed reporting with data destruction certification.

Featured resource

Solution Guides

Securely dispose of IT assets at end of life

Whether updating, upgrading, or otherwise decommissioning IT assets, organizations need secure IT asset disposition (ITAD) processes to ensure the complete destruction of media and maximize IT asset value.

A unified solution for workplace ITAM

Do you have a comprehensive ITAM program in place?

Managing IT assets across their entire lifecycle can be a daunting task for even the most experienced organizations. Without a comprehensive ITAM program in place, it can be difficult to effectively manage and track assets, especially those located remotely.

A unified IT asset lifecycle management (ALM) process is essential for organizations to ensure that their IT assets are properly managed and tracked throughout their entire lifecycle.

Iron Mountain's workplace ITAM offers a comprehensive range of asset management services throughout the entire IT lifecycle including:

Hardware storage
PC configuration
Deployment and redeployment
IT asset disposition (ITAD)
Logistics
Complete reporting and the Environmental Benefits Report

Iron Mountain provides a unified solution for workplace ITAM

Data security is at the core of everything we do

Your sensitive data. Our best-in-class security.

At every stage of the IT asset disposition (ITAD) journey, we provide meaningful, end-to-end data protection.

Starting with world-class logistics and global tracking services, we send our fleet of more than 3,000 purpose-built trucks with advanced security features, operated by our carefully vetted and trained personnel, right to your doors. We then process your assets, ensuring a transparent, audit-ready, and traceable chain of custody with complete and comprehensive data destruction.

Deliver maximum value recovery and drive ROI

With more frequent individual device and data center infrastructure refresh cycles, maximizing agility, efficiency, and return on investment (ROI) is key for your competitive edge.

Through our data center remarketing services, customers report higher value recovery versus competitors, which helps fund tech refreshes and alleviate stretched budgets.

From onsite data sanitization, deinstallation, and device pickup to sustainable ITAD, having one partner streamlines operations while reducing costs and managing security risks.

Where sustainability is the new IT norm

Continuous technological innovation has produced an explosion of e-waste, which has resulted in increased regulation focused on improving global sustainability.

We work with our customers to reduce their carbon emissions and e-waste. By enabling faster and less disruptive refresh cycles, we make it easier for companies to quickly deploy newer, more efficient, and environmentally friendly technology.

At the same time, our remarketing and recycling programs minimize the amount of material entering waste streams. And, our comprehensive, audit-ready reporting helps you manage performance against your ESG targets.

Unmatched offerings with a global reach

Your success is our success. With every interaction, we take the complexity and worry out of managing the ITAD process for enterprises at every scale.

We pride ourselves on offering a unique combination of global reach with a local focus. This meets our customers wherever they do business, now offering ITAD services in more than 30 countries.

As one of the largest and most established players in ITAD services, we’re equipped to support your unique requirements.

Frequently asked questions

Learn how Iron Mountain’s Workplace ITAM can support your business needs.

What is Workplace ITAM?

IT Asset Management (ITAM) involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilization, maintenance, upgrades, and appropriate disposal.

How can Workplace ITAM help my organization?

As work becomes more complex, including supporting hybrid and remote workers, organizations face increased difficulties managing IT assets for their employees. We help address these challenges through effective IT asset management with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees. Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop and device lease returns, and device end-of-life. Common events that require Workplace ITAM include IT asset refreshes, mergers and acquisitions, office moves and closures, high employee attrition or hiring, and having a large number of remote workers.

We lease our equipment; can Workplace ITAM still help us?

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximize your lease value and help you avoid costly end-of-lease fees and penalties.

I already work with Iron Mountain for IT asset disposition (ITAD); can I add Workplace ITAM services as well?

Yes. Adding additional services to your current ITAD service is straightforward. Contact your Iron Mountain ITAD account representative to learn more.

How does Workplace ITAM help my business?

Workplace ITAM offers direct benefits such as maximizing the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimizing refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organization’s carbon footprint.

Can Iron Mountain help calculate the ROI for my organization when utilizing Workplace ITAM?

Yes. We can offer you both directional calculations, utilizing industry averages as well as highly specific ROI estimates based on the assumptions and data points you provide from your organization. You’ll gain a clear understanding of tangible and intangible benefits, ensuring a comprehensive view of the value ITAM brings to your organization.

What sets Iron Mountain’s Workplace ITAM solutions apart from others?

Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle—from creation to disposition.

With a strong emphasis on security, over 90% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solutions to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so you can focus on managing your business.

What sets Iron Mountain’s Workplace ITAM apart from others?

Unlike other offerings, Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle through end of life.

With a strong emphasis on security, 95% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solution to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so that you can focus on managing your business.

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